California Consumer Privacy Notice
California Consumer Privacy Notice
Additional Privacy Notice for California Residents
Your Rights Regarding Your Personal Information
- Right to Know about Personal Information Collected.
You have the right to request that we disclose the Personal Information we collect and use about you.
Personal Information We Collect. We collected the following categories of Personal Information in the preceding 12 months:
- Identifiers, such as name and federal or state issued identification numbers including Social Security numbers, driver’s license number, and passport number;
- Personal information, such as a telephone number, address, account number and balance, and signature;
- Characteristics of protected classes or groups under state or federal law, such as sex or marital status;
- Commercial information, such as records of personal property, products and services obtained, and purchasing histories;
- Internet or online information such as browsing history and information regarding interaction with websites, applications, or advertisements;
- Professional or employment-related information; and
- Sensory data such as your image from security cameras.
Categories of Sources. We collected Personal Information from the following type of people or entities:
- Direct from the consumer; and
- From others such as credit bureaus.
Business or Commercial Purposes. We collect your Personal Information for these business or commercial purposes: New Omni Bank, N.A. does not have affiliates and does not sell Personal Information. We collect your Personal Information for our everyday business purpose such as to process your transactions, maintain your accounts(s), respond to court orders and legal investigations, or report to credit bureaus.
Notice of Collection of Personal Information
Under California law, we are required to provide you with timely notice about the categories of personal information that we collect and the purposes for which we may use your information. We will not collect additional categories of personal information or use your information for a materially different purpose without providing you notice.
We collect the following categories of personal information:
- Identifiers, such as name and federal or state issued identification numbers including Social Security numbers, driver’s license number, and passport number;
- Personal information, such as a telephone number, address, account number and balance, and signature;
- Characteristics of protected classes or groups under state or federal law, such as sex or marital status;
- Commercial information, such as records of personal property, products and services obtained, and purchasing histories;
- Internet or online information such as browsing history and information regarding interaction with websites, applications, or advertisements;
- Professional or employment-related information; and
- Sensory data such as your image from security cameras.
We may use the personal information we collect for the following purposes: New Omni Bank, N.A. does not have affiliates and does not sell personal information. We collect your personal information for our everyday business purpose such as to process your transactions, maintain your accounts(s), respond to court orders and legal investigations, or report to credit bureaus.
Our California Privacy Act (CCPA) Request Form is available here.
2. Right to Deletion of Personal Information
You have the right to request us to delete any personal information that we have collected about you. Subject to certain exceptions, we will delete the personal information that we have collected about you from our records, and we will direct any service providers to delete your personal information from their records.
3. Right to Opt-Out
You have the right to opt-out of the sale of your personal information to third parties at any time; however, we do not currently sell your personal information.
4. Right to Non-Discrimination
We will not discriminate against you for exercising any of these rights. Unless permitted by the CCPA, we will not do any of the following if you exercise any of your rights listed above:
- Deny you goods or services;
- Charge you different prices or rates for goods or services, including through the use of discounts or other benefits or impose penalties;
- Provide you a different level or quality of foods or services; or
Suggest that you may receive a different price or rate for goods or services of a different level or quality.
How to Submit a Request Regarding Your Personal Information
You can submit a verifiable request to us to exercise your right to know personal information we collect or use and to exercise the right to delete personal information collected by us. We will confirm that we received your request within 10 business days and we will provide you with information on how we will process your request. We will respond to your request within 45 calendar days once we receive your request. If we cannot verify your identity within this time period, we may deny your request. If we need more time, we will inform you of the reason for the delay during this time period and may extend the time to respond up to an additional 45 calendar days.
The process we will use to verify your request to know the personal information collected or used about you and your request to delete the personal information, including any information you must provide, is your name, current address, email address, your relationship with New Omni Bank, N.A., and whether you are making the request on your own behalf of another California resident and the authority to make the request on their behalf. Please use our CCPA Request Form, available here.
Upon receiving a completed CCPA Request from the Consumer, New Omni Bank, N.A. must verify the submitters identity to a reasonable degree. The determination to verify authenticity may vary based on whether New Omni Bank, N.A. can feasibly match identifying information provided by the Consumer to the personal information maintained by New Omni Bank, N.A., the sensitivity of the information New Omni Bank, N.A. has collected, the risk of harm of unauthorized access or deletion, the risk of fraudulent requests, and the manner in which we have interacted with the consumer.
You may submit a verifiable request to delete the personal information we collected by:
- Calling us toll-free at 1 (877) 808-8818.
- Emailing a request to us at CCPARequests@newomnibank.com. NOTE: Please do not include any sensitive or confidential information, including account number and social security number.
- Mailing a request to us at 1235 S. Garfield Ave., Alhambra, California 91801.
- Hand delivery a completed request to us at a branch location.
Get in Touch.
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