Online Privacy Notice and Statement
Online Privacy Notice and Statement
Your Rights Regarding Your Personal Information
For a free copy of our Online Privacy Notice and Statement, please call us at (626) 284-5555.
New Omni Bank, N.A. (“New Omni,” “we,” “us,” or “our”) recognizes the importance of protecting the personal information submitted by users of New Omni’s website (“Website”) and New Omni’s Online Banking Services via our Website (“Online Service” or “Online Services”). While offering users of our Website and Online Services (“you” or “your”) the advantages and convenience of web- based technology, we also strive to employ practices that ensure information collected about affiliates, customers, and visitors is used conscientiously and appropriately.
This Online Privacy Notice and Statement explains how we collect, use, and share a consumer’s non-public, personally identifiable information (“Consumer Information”).
Our Privacy Practices
The services covered under this Privacy Notice and Statement, including our website, are intended for individuals in the United States and its territories. If you visit our Website or use our Online Services from outside the United States or its territories, you acknowledge and agree that your information will be transferred and/or processed in the United States, which may be subject to different legal and regulatory privacy and data protection standards than those where you are located or your home jurisdiction.
FACTS
WHAT DOES NEW OMNI BANK, N.A. DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and account balances
- Transaction or loss history and credit scores
- Overdraft History and account transactions
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons New Omni Bank, N.A. chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does New Omni Bank, N.A. share?
Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes—
to offer our products and services to you
Yes
No
For joint marketing with other financial companies
No
We don’t share
For our affiliates’ everyday business purposes—
information about your transactions and experiences
No
We don’t share
For our affiliates’ everyday business purposes—
information about your creditworthiness
No
We don’t share
For nonaffiliates to market to you
No
We don’t share
Reasons we can share your personal information
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Does New Omni Bank, N.A. share? – Yes
Can you limit this sharing? – No
For our marketing purposes—
to offer our products and services to you
Does New Omni Bank, N.A. share? – Yes
Can you limit this sharing? – No
For joint marketing with other financial companies
Does New Omni Bank, N.A. share? – No
Can you limit this sharing? – We don’t share
For our affiliates’ everyday business purposes—
information about your transactions and experiences
Does New Omni Bank, N.A. share? – No
Can you limit this sharing? – We don’t share
For our affiliates’ everyday business purposes—
information about your creditworthiness
Does New Omni Bank, N.A. share? – No
Can you limit this sharing? – We don’t share
For nonaffiliates to market to you
Does New Omni Bank, N.A. share? – No
Can you limit this sharing? – We don’t share
Questions? Please call (626) 284-5555.
Who we are
Who is providing this notice?
New Omni Bank, N.A.
What we do
How does New Omni Bank, N.A. protect my personal information?
To Protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
On our website, we may gather data from “cookies” or other technologies, adding convenience to future visits. This data is protected to the same degree as any other we collect.
How does New Omni Bank, N.A. collect my personal information?
We collect your personal information, for example, when you
- Open an account or apply for a loan;
- Make deposits or withdrawals from your account;
- give us your income information; or
- Provide account information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
- Sharing for affiliates’ everyday business purposes – information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional right to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
New Omni Bank, N.A. has no affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
New Omni Bank, N.A. does not share with nonaffiliates so they can market to you.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
New Omni Bank, N.A. doesn’t jointly market.
Please also see the Terms of Use, which govern your use of our Website.
How We Protect Your Information
Consumer Information That May Be Collected from the Website
Cookies & Similar Technology
Cookies are pieces of data assigned by a web server to the browser on your personal computer. Cookies help websites keep track of your preferences, recognize return visitors, and create summary statistics. Unless you are willing provide your Consumer Information on a website, cookies cannot reveal your Consumer Information.
We may use cookies to make your online experience with us more personalized. We do not use local share objects or “flash cookies.” We do not embed your Social Security number, account numbers, or password(s) in our cookies. Cookies take up very little room in your system and help us tailor our websites and applications. You can set your web browser to inform you when cookies are placed on your computer or mobile device, or you can prevent them from being placed. However, if you choose to prevent cookies from being placed, some of our Website may not work properly and you may not be able to access parts of our Online Services.
When you use Online Services, we recommend that you do not surf other sites while logged into the Online Services and upon completing your online transactions, you log off the Online Services before surfing other sites or turn off your personal computer.
Website Links
Web Brower ‘Do Not Track’ Signals
The Website does not respond to web browser “do not track” signals.
How We Use Your Information: Non-Identifying Information
How We Share Your Information
Changes to Our Online Privacy Statement
Additional Privacy Notice for California Residents
Your Rights Regarding Your Personal Information
- Right to Know about Personal Information Collected.
You have the right to request that we disclose the Personal Information we collect and use about you.
Personal Information We Collect. We collected the following categories of Personal Information in the preceding 12 months:
- Identifiers, such as name and federal or state issued identification numbers including Social Security numbers, driver’s license number, and passport number;
- Personal information, such as a telephone number, address, account number and balance, and signature;
- Characteristics of protected classes or groups under state or federal law, such as sex or marital status;
- Commercial information, such as records of personal property, products and services obtained, and purchasing histories;
- Internet or online information such as browsing history and information regarding interaction with websites, applications, or advertisements;
- Professional or employment-related information; and
- Sensory data such as your image from security cameras.
Categories of Sources. We collected Personal Information from the following type of people or entities:
- Direct from the consumer; and
- From others such as credit bureaus.
Business or Commercial Purposes. We collect your Personal Information for these business or commercial purposes: New Omni Bank, N.A. does not have affiliates and does not sell Personal Information. We collect your Personal Information for our everyday business purpose such as to process your transactions, maintain your accounts(s), respond to court orders and legal investigations, or report to credit bureaus.
Notice of Collection of Personal Information
Under California law, we are required to provide you with timely notice about the categories of personal information that we collect and the purposes for which we may use your information. We will not collect additional categories of personal information or use your information for a materially different purpose without providing you notice.
We collect the following categories of personal information:
- Identifiers, such as name and federal or state issued identification numbers including Social Security numbers, driver’s license number, and passport number;
- Personal information, such as a telephone number, address, account number and balance, and signature;
- Characteristics of protected classes or groups under state or federal law, such as sex or marital status;
- Commercial information, such as records of personal property, products and services obtained, and purchasing histories;
- Internet or online information such as browsing history and information regarding interaction with websites, applications, or advertisements;
- Professional or employment-related information; and
- Sensory data such as your image from security cameras.
We may use the personal information we collect for the following purposes: New Omni Bank, N.A. does not have affiliates and does not sell personal information. We collect your personal information for our everyday business purpose such as to process your transactions, maintain your accounts(s), respond to court orders and legal investigations, or report to credit bureaus.
Our California Privacy Act (CCPA) Request Form is available here.
2. Right to Deletion of Personal Information
You have the right to request us to delete any personal information that we have collected about you. Subject to certain exceptions, we will delete the personal information that we have collected about you from our records, and we will direct any service providers to delete your personal information from their records.
3. Right to Opt-Out
You have the right to opt-out of the sale of your personal information to third parties at any time; however, we do not currently sell your personal information.
4. Right to Non-Discrimination
We will not discriminate against you for exercising any of these rights. Unless permitted by the CCPA, we will not do any of the following if you exercise any of your rights listed above:
- Deny you goods or services;
- Charge you different prices or rates for goods or services, including through the use of discounts or other benefits or impose penalties;
- Provide you a different level or quality of foods or services; or
Suggest that you may receive a different price or rate for goods or services of a different level or quality.
How to Submit a Request Regarding Your Personal Information
You can submit a verifiable request to us to exercise your right to know personal information we collect or use and to exercise the right to delete personal information collected by us. We will confirm that we received your request within 10 business days and we will provide you with information on how we will process your request. We will respond to your request within 45 calendar days once we receive your request. If we cannot verify your identity within this time period, we may deny your request. If we need more time, we will inform you of the reason for the delay during this time period and may extend the time to respond up to an additional 45 calendar days.
The process we will use to verify your request to know the personal information collected or used about you and your request to delete the personal information, including any information you must provide, is your name, current address, email address, your relationship with New Omni Bank, N.A., and whether you are making the request on your own behalf of another California resident and the authority to make the request on their behalf. Please use our CCPA Request Form, available here.
Upon receiving a completed CCPA Request from the Consumer, New Omni Bank, N.A. must verify the submitters identity to a reasonable degree. The determination to verify authenticity may vary based on whether New Omni Bank, N.A. can feasibly match identifying information provided by the Consumer to the personal information maintained by New Omni Bank, N.A., the sensitivity of the information New Omni Bank, N.A. has collected, the risk of harm of unauthorized access or deletion, the risk of fraudulent requests, and the manner in which we have interacted with the consumer.
You may submit a verifiable request to delete the personal information we collected by:
- Calling us toll-free at 1 (877) 808-8818.
- Emailing a request to us at CCPARequests@newomnibank.com.
- Mailing a request to us at 1235 S. Garfield Ave., Alhambra, California 91801.
- Hand delivery a completed request to us at a branch location.
Get in Touch.
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