New Omni

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Frequently Asked Questions

Frequently Asked Questions

You may find answers to your questions in our Frequently Asked Questions.

General Inquiries

1. How do I open an account?

You can open an account by visiting one of our branches in person. Or if you prefer, you can contact us by calling 626-284-5555 or filling in our contact form.

2. Can foreign nationals open an account at New Omni Bank?

Yes, foreign nationals are welcome to open an account with us. To get started, please visit any of our branch locations or call us at 626-284-5555 for assistance tailored to your specific needs.

You will need to provide the following documents:

  • A valid passport
  • Proof of your U.S. address (such as a utility bill or lease agreement)
  • Depending on your country of origin, other documentation may be required to comply with U.S. banking regulations.

 

3. What types of accounts do you offer?

We offer a range of personal banking solutions including checking, savings, Money Market Accounts (MMAs), and Certificates of Deposit (CDs). Each account is designed to meet different financial needs and goals.

4. What are your business banking hours?

Please use our Branch Locator to find the hours of operation for your nearest branch.

Additionally, our online banking services are available 24/7, and our Customer Call Center can be reached at 626-284-5555 Monday to Friday from 9 a.m. to 6 p.m. Pacific Time for any inquiries.

5. What documents do I need to open an account?

To open an account, please provide the following:

  • A valid form of photo ID (driver’s license, state ID, or passport)
  • Proof of address (utility bill or lease agreement)
  • Your Social Security Number

For non-U.S. citizens, these documentation may be required:

  • A foreign passport
  • An alien registration card
6. What are the minimum balance requirements to avoid fees?

Our accounts have varying minimum balance requirements to avoid monthly fees. For specific details, please visit the Personal Checking page and the Personal Money Market, Savings, and CD page on our website.

7. How does New Omni Bank handle overdrafts?

Our overdraft service is designed to help you in moments when you do not have enough funds in your checking account. If a transaction exceeds your available balance, we may either cover the transaction, creating an overdraft, or decline it and return the item unpaid (NSF: Non-Sufficient Funds).

Each of these actions can incur fees, so we recommend setting up alerts and keeping an eye on your account balance.

8. Is New Omni Bank FDIC Insured?

Yes, New Omni Bank is insured by the Federal Deposit Insurance Corporation (FDIC). The FDIC is an independent agency of the United States government that protects depositors against the loss of their insured deposits if an FDIC-insured bank fails. Each depositor is insured to at least $250,000 per insured bank, for each account ownership category.

The following types of accounts are covered by FDIC insurance:

  • Checking accounts
  • Savings accounts
  • Money Market Accounts (MMAs)
  • Certificates of Deposit (CDs)
  • Official items issued by the bank, such as cashier’s checks and money orders
  • Individual Retirement Accounts (IRAs)
9. How do I set up Direct Deposit of my payroll check?

After you have opened your checking account, you will receive our routing number and your account number. If your employer participates in a direct deposit program, simply provide this information to your payroll department and your direct deposit will begin according to their processes. If you need a canceled check or account number verification for setting up direct deposit, we would be happy to assist you.

Wire Transfers

1. How can someone wire funds to my account at New Omni Bank?

The sender will need the following information:

Domestic Wire

  • Our Name: New Omni Bank, N.A.
  • Our Address: 1235 S. Garfield Ave., Alhambra, CA 91801
  • Our Phone Number: 626-284-5555
  • Our Fax Number: 626-570-4934
  • Our ABA Number: 122237858
  • The Name of Your Account: [The Name of Your Account]
  • Your Account Number: [Your Account Number]

 

International Wire

Option 1

  • Bank’s Name: Pacific Coast Bankers’ Bank
  • Bank’s Address: 1676 N California Blvd Ste 300, Walnut Creek, CA 94596
  • SWIFT Code: PCBBUS66
  • The Name of Your Account: [The Name of Your Account]
  • Your Account Number: [Your Account Number] followed by NOB (Note: “NOB” must be added after your account number to designate transfers to New Omni Bank for proper routing and processing)

Option 2

  • Our Name: New Omni Bank, N.A.
  • Our Address: 1235 S. Garfield Ave., Alhambra, CA 91801
  • Our Phone Number: 626-284-5555
  • Our Fax Number: 626-570-4934
  • Our ABA Number: 122237858
  • The Name of Your Account: [The Name of Your Account]
  • Your Account Number: [Your Account Number]
2. Do I need an account to send a wire?

Yes. You must have a New Omni Bank checking or savings account to send wire transfers.

3. What is the ABA number for New Omni Bank?

Our ABA number is 122237858.

4. What information do I need to wire funds to a foreign bank?

You need the following information to wire funds to a foreign bank:

  • Originator’s name and address
  • Dollar amount to be transferred
  • Execution date
  • Payment instructions
    • Purpose of the wire
    • Any additional information/directions to be beneficiary’s bank or the beneficiary
  • Beneficiary Information
    • The beneficiary’s name and mailing address with city, state. and zip code
    • The beneficiary’s account number
    • The beneficiary’s bank routing number
5. What information do I need to wire funds to a domestic bank?

You need the following information to wire funds to a domestic bank:

  • Beneficiary Information
    • The beneficiary’s name and mailing address with city, state. and zip code
    • The beneficiary’s account number
    • The beneficiary’s bank routing number
  • Dollar amount to be transferred
  • Purpose of the wire

Product-Specific Questions

Looking for more detailed information on specific products? Click on the sections below to get your questions answered.

Home Lending​

Auto Loans

Additional Questions?​

If you didn’t find the answer to your question, we’re here to help! Contact our Customer Care Center at 626-284-5555, Monday to Friday, 9 a.m. to 6 p.m. PT.

Alternatively, fill out the contact form below, and we’ll reach out to you. 

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